Frequently Asked Questions

Due to the nature of our handmade products, we do not accept returns or exchanges on opened or used products.

Due to the nature of our handmade products, we do not accept returns or exchanges on opened or used products.

Replacement orders follow the same shipping timeline and process as your original order.

Please take a picture of your damaged product and email it to us. We’ll contact you in a timely manner.

Check your tracking number first. If it's been more than the estimated delivery time, contact us. We're happy to help!

Please contact us! We're happy to help.

Please contact us, we'll help add what is required to your order.